I am sorry you lost your Earspiral. Our Earspirals are guaranteed.

If it fell out of your ear, we will replace it for FREE!

If you lost it some other way, we will replace it for 1/2 the price of a pair. We need the remaining Earspiral to be able to match it. Put it in the purple box it came in, if you still have the box, and in a bubble envelope or cardboard box for protection and mail it

INSURED to:

Harry Mason Inc.
38 Bryant St. #2
San Francisco, CA 94105

Let us know how you lost it. If it fell out of your ear, we will replace it FREE. If you lost it some other way, include your credit card number and expiration date and we will replace it for 1/2 the price of a pair.

Sincerely,

Harry Mason

Harry Mason Inc.
38 Bryant St. #2
San Francisco, CA 94105

Sincerely,
Harry Mason

Most of our jewelry is Nickel Free and safe for you!
: : Earspirals : : Earwraps
: : Earcuffs
: : Ear Fancys
: : 14K Gold Earpins
: : Sterling Silver Wrap & Vine
: : Hooker earrings
: : Rings
: : Bracelets
: : Necklaces

Several designs by some of our other Artist Designers contain Nickel, so if you are allergic, avoid these.
: : Silver Earpins
: : Vermeil Wrap & Vine
: : Earcuff 9/MAN V

If you are extremely sensitive, try our Niobium. There are no other alloys in it and it is so safe that it is used for implants in the body.

Quite a few of our customers are allergic to nickel and to their amazement, they have found that they can wear our 14K Gold-filled or Sterling Silver Earspirals!

For the people who are extremely sensitive to all metals, the Earspirals in Niobium are a safe choice. Niobium is a pure element, there is no other alloy in it. Some people who are sensitive to nickel are also sensitive to cadmium which is sometimes used in 14K gold to harden it. The Niobium has nothing else in it. It is used in surgery when surgical steel can't be used. (Surgical steel has a small amount of nickel in it.)

We also have some styles and can make others in pure 24K Gold. Contact us for more information.

All of our earrings are guaranteed, so if you try some and they do irritate you, we will exchange them or refund your money, so there is no risk to you.

If you just don't want pierced earrings, the Earwraps, Earcuffs, the Wrap, the Earpin, and the Hooker earrings all can be worn non-pierced.

If they do bother you, just return them in the box they came in and in a cardboard box for protection and mail it INSURED, to the address listed below along with a request for exchange or refund.

Harry Mason Inc.
38 Bryant St. #2
San Francisco, CA 94105

If you want a refund, we will refund your money. If you want an exchange, we will ship the exchange to you, no charge! Please allow about two weeks for us to exchange and ship them back to you. Then you can enjoy your earrings again.

Sterling Silver Sterling Silver will tarnish. To keep your Sterling Silver Earspirals bright and shiny as new, put them in a cup of water with three to five drops of ammonia and two the three drops of dishwashing liquid. Swish them around for a few minutes and they should be bright as new.

Niobium Fingerprints will make the Niobium look dull. The color is not wearing off. Put them in a cup of water with three to five drops of ammonia and two the three drops of dishwashing liquid. Swish them around for a few minutes and they should be as colorful as new.

If this fails to remove discoloration, put them in the purple box they came in, if you still have the box, and in a cardboard box for protection along with a note saying, Please Clean. Mail them INSURED, to:

Harry Mason Inc.
38 Bryant St. #2
San Francisco, CA 94105

Sincerely,
Harry Mason